Onboarding & Periodic Review

Enhanced due diligence and periodic review are manual, backlogged and inconsistent between analysts. Screening hits arrive in volume with little triage ahead of them. And a risk misclassification made at onboarding does not stay at onboarding: a customer placed in the wrong band is then measured against thresholds set for that band, which means the error hides itself. The cost of getting this stage wrong is paid quietly, for years.

• 01Triages screening output: filtering and ranking hits so human review starts with the ones that plausibly matter.
• 02Runs adverse media, social and litigation screening across both individuals and entities.
• 03Supports risk classification at onboarding, with the reasoning behind each decision recorded rather than remembered.
• 04Prioritises periodic review by surfacing customers whose behaviour has drifted away from the risk band they were assigned.
• 05Assembles the review pack in advance, so the analyst spends their time deciding rather than gathering.

• Enhanced due diligence backlog
• Average turnaround on a periodic review
• Share of screening hits that still require manual review
• Reclassification rate at periodic review
• Consistency of risk decisions between analysts